WineRackStore.com provides a large selection of wine racks and wine related items. We endeavor to ship our goods the next business day or sooner. All purchases made through our company are guaranteed for the time that they are owned by the original owner. If for any reason you are unhappy with your purchase, you may return it for a full refund less a 20% re-stocking fee. For more information about this, please see our Satisfaction Guarantee.
For all returns, please adhere the following appropriate measures once you have obtained an RMA from our company:
If you're returning your item by DHL, FedEx, or UPS please send it prepaid to:
WineRackStore.com / AmazingUniverse.com Inc
9640 Tilley Road South
Olympia, WA 98512
If you're returning your item by USPS please send it prepaid to:
WineRackStore.com / AmazingUniverse.com Inc
PO Box 14307
Tumwater, WA 98511
We value your feedback and are more than happy to help with any issues that may arise during the purchase and/or set up of your wine rack or wine cellar order. If you need to contact us for any reason, please feel free to do so during our hours of business operation. If we are unavailable at the time your call is placed, please be assured that we check voicemails and emails frequently throughout the day.
WinerRackStore.com / AmazingUniverse.com Inc
PO Box 14307
Tumwater, WA 98511
Hours of Operation: Monday thru Friday, 7:00AM to 5:00PM Pacific Standard Time
Phone: 360-956-0686
Fax: 360-489-0056
Toll Free: 1-866-676-4028
Email Contacts:
Customer Service - customerservice@winerackstore.com
Owner, Michael Kitson - mike@winerackstore.com
Custom Productions Supervisor, Mathew Ray - mat@winerackstore.com
Admin. Services Supervisor & Website Support, Sidney Ray - sidney@winerackstore.com
Wine Charm & Accessory Design Supervisor, Denise Kitson - denise@winerackstore.com
Director of SEO & Communication, Heather Hoskins - heather@winerackstore.com
